Legal Information

Legal Notice & Terms

Last updated: 2026 — Visit Ganvié, operated by A.G. Sarl

1. Publisher

A.G. Sarl

RCCM Bénin — n° RB/COT/21 B 29433

Cotonou, République du Bénin

Visit Ganvié is a digital asset operated by A.G. Sarl, part of a network of local tourism platforms including ouidahorigins.com, visitgrandpopo.com, visitabomey.com and ianeho.com.

An evolution of the network's publishing structure is underway; this notice will be updated once the new entity is officially confirmed.

2. Hosting

Hostinger (VPS server located in Vilnius, Lithuania, European Union)

hostinger.com

Domain name registrar: LWS (Ligne Web Services), 10 rue Penthièvre, 75008 Paris, France

3. Cancellation Policy

All bookings are subject to the following cancellation terms:

More than 7 days before

Free cancellation

Full refund processed within 5 business days, or free rebooking on another date.

7 days or less before

Non-refundable

No refund or rebooking possible. The experience is maintained as confirmed.

Exceptions may be granted in cases of force majeure (extreme weather, lake closure by Beninese authorities). In such cases, a full credit or rebooking will be offered. No cash refund obligation applies.

4. Booking Terms

Availability is subject to guide scheduling, weather conditions, and lake access.
Prices are set by the Beninese Ministry of Tourism. The rates displayed are official and fixed.
Payment is made directly to the certified local guide on the day of the experience. Visit Ganvié does not collect payment.
Bookings are confirmed by WhatsApp message within 24 hours of submission.
A.G. Sarl reserves the right to refuse any booking without stated reason.

5. Intellectual Property

All content on this site — texts, photographs, visual identity, and code — is the exclusive property of A.G. Sarl or its licensors. Any reproduction, distribution or adaptation without prior written consent is prohibited and may give rise to legal proceedings under applicable law.

6. Privacy & Data

Visit Ganvié collects only the data strictly necessary to process a booking: full name, WhatsApp number, email (optional), visit date, number of guests, and language preference.

Audience measurement: this site uses Google Analytics 4 (Google LLC) to count pages viewed, device type and country. If you accept in the banner, Google Analytics sets its measurement cookies. If you refuse, no measurement cookie is set: Google only receives anonymous signals, with no cookie or identifier, used to estimate overall traffic (Google consent mode). Visits are also counted by Umami, a self-hosted audience-measurement tool that uses no cookies and no data that identifies you. Your choice is kept for up to 13 months; you can change it by clearing this site's data in your browser. No advertising cookies are used.

This data is:

Stored on secured servers (Hostinger, European Union / Neon, United States)
Used solely for booking confirmation and follow-up
Passed on to the messaging providers that deliver confirmations: Twilio, Inc. and WhatsApp (Meta Platforms) for WhatsApp messages
Never sold to third parties
Retained for a maximum of 3 years

If you use the AI concierge chat on this site, your messages are processed by DeepSeek (a third-party AI provider) to generate a response. Do not share sensitive personal information in the chat.

To exercise your right of access, correction or deletion: contact@visitganvie.com

7. Limitation of Liability

A.G. Sarl acts as an intermediary platform connecting travelers with certified local guides. It cannot be held liable for incidents occurring during the experience, including accidents, theft, injury, or adverse weather on Lake Nokoué. Travelers participate at their own risk and are advised to arrange appropriate travel insurance.

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